Policy

Nuvos Business Policy:

At Nuvos, we are committed to providing our customers with exceptional products and service. Our business revolves around the sale of travel watch rolls and jewelry cases, and we want to ensure a seamless and enjoyable experience for every customer. To achieve this, we have implemented the following policies:

1. Quality Assurance: We take pride in the craftsmanship of our travel watch rolls and jewelry cases. Each product undergoes rigorous quality checks to ensure durability, functionality, and aesthetic appeal.

2. Customer Satisfaction: Nuvos is dedicated to meeting and exceeding customer expectations. If you are not satisfied with your purchase, contact our customer service team within 14 days for a prompt resolution.

3. Shipping and Delivery: We offer reliable shipping services to ensure timely delivery of your order. Please refer to our shipping policy for details on shipping rates, delivery times, and international shipping options.

4. Returns and Exchanges: Nuvos accepts returns within 14 days of purchase. If there is any product defects or damages. Products must be in their original condition with all tags and packaging intact. For exchanges, contact our customer service team to facilitate a smooth process.

5. Privacy and Security: Your privacy is important to us. Nuvos employs secure payment gateways to protect your personal and financial information. Our privacy policy outlines how we collect, use, and safeguard your data.

6. Customer Communication: Stay informed about exclusive offers, product launches, and updates by subscribing to our newsletter. We respect your inbox and will only send relevant and valuable information.

7. Community and Sustainability: Nuvos is committed to ethical business practices and environmental responsibility. We strive to minimize our ecological footprint and contribute positively to the communities we serve.

By choosing Nuvos, you join a community of discerning customers who appreciate quality, style, and ethical business practices. Thank you for entrusting us with your travel watch roll and jewelry case needs.